Melbourne Airport Chauffeur Transfers
Melbourne Airport Transfers
Pre-booked airport pickups with terminal Meet & Greet, luggage assistance, reliable communication and professionally prepared Mercedes vehicles.
A complete arrival service
What Your Melbourne Airport Pickup Includes
A LimoStar transfer extends far beyond a driver waiting at the terminal, it is a fully managed, stress-free travel service.
Terminal Meet & Greet
For suitable standard arrival bookings, your chauffeur meets you inside the terminal arrivals area with the passenger or booking name displayed clearly.
Luggage Assistance
After meeting you, the chauffeur assists with your luggage and guides you from the terminal to the vehicle. Bags are loaded and arranged carefully once you reach the vehicle.
Flight-Aware Coordination
Provide the correct flight number when booking. We use the available flight information to help plan the chauffeur’s airport arrival.
Reliable Communication
Booking and meeting instructions are sent before travel. After landing, keep your phone switched on or connect to airport Wi-Fi so the chauffeur or LimoStar team can reach you.
Pickup Continuity
If a flight, immigration process or baggage collection takes much longer than expected, we continue managing the pickup. When necessary, another chauffeur can be arranged.
Comfortable Onward Travel
Travel in a clean, professionally prepared Mercedes vehicle with complimentary bottled water and onboard Wi-Fi in designated service vehicles.
From terminal to vehicle
How Your Airport Meet & Greet Works
The purpose of Meet & Greet is to make the transition from the terminal to the vehicle clear, calm and well supported.
Final instructions sent for your booking take priority if terminal conditions change.
View terminal meeting instructions-
Book and provide the flight details
Provide the airline, flight number, arrival date, passenger mobile number, passenger count and realistic luggage information.
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Check your messages after landing
Switch on your phone or connect to airport Wi-Fi. Follow the latest meeting instructions sent for the booking.
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Meet your chauffeur inside the terminal
For international arrivals, continue through the final customs and biosecurity exit into the public T2 Arrivals Hall. Look right towards the Information Desk, currency exchange and Hudsons, then look for the passenger or booking name sign. Final instructions for the booking take priority.
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Receive help from the terminal to the vehicle
The chauffeur assists with your luggage and guides you to the vehicle. Luggage is loaded and arranged at the vehicle, not at the meeting point inside the arrivals hall.
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Travel safely to your destination
Once everyone is comfortably settled, the chauffeur completes the booked journey in a clean and professionally prepared vehicle.
Know the included waiting time
Domestic and International Airport Pickups
The latest meeting instructions sent for your booking take priority. Keep the passenger phone available and contact LimoStar before leaving the terminal if the chauffeur cannot be found.
Domestic arrivals
Domestic arrivals — 30 minutes included
If you do not have checked luggage, let your chauffeur know. The chauffeur can meet you near the agreed terminal exit with the passenger or booking name displayed.
If you have checked luggage, the available flight information helps the chauffeur plan the meeting near the relevant baggage collection area.
Keep your phone switched on and follow the latest meeting instructions.
International arrivals
International arrivals — 60 minutes included
The included period allows time for immigration, baggage collection, customs and biosecurity screening. After the final exit, continue into the public T2 Arrivals Hall and look right towards the Information Desk, currency exchange and Hudsons.
LimoStar normally directs international passengers towards Hudsons, where the chauffeur displays the passenger or booking name. Follow any updated meeting instruction sent for your booking.
If these processes take substantially longer, contact LimoStar before leaving the terminal so the pickup can continue to be managed.
After the included period, additional waiting or chauffeur reassignment may affect the final charge.
Step 1 · T2 international arrival landmark
From the final inspection exit to your chauffeur
After immigration, baggage collection and the final customs and biosecurity check, follow the exit towards the public International Arrivals Hall. The large MELBOURNE wall is a useful visual marker on the approach.
Continue past this landmark into the public arrivals hall, then follow the next visual instruction below.
Step 2 · T2 Meet & Greet landmark
Look right towards Hudsons
When you enter the public hall, look to the right for the Information Desk, currency exchange and Hudsons. Proceed towards Hudsons and look for your passenger or booking name.
Remain inside the terminal and follow the latest message if your booking gives you a different meeting point.
Communication after landing
Staying Connected at Melbourne Airport
Reliable communication is important when meeting a chauffeur in a busy terminal. International passengers should have at least one practical way to receive calls or messages after landing.
- Keep the booking phone switched on
- Disable flight mode after landing
- Connect to airport Wi-Fi when mobile data is unavailable
- Check SMS, WhatsApp, email and missed calls
- Contact LimoStar before leaving the terminal if you cannot find the chauffeur
Airport Wi-Fi
Connect to “Airport Free Wi-Fi”
Melbourne Airport provides complimentary Wi-Fi in enabled areas of T2, T3 and T4, and advises that it is not currently available in T1. The network is not encrypted, so use normal care with sensitive information.
Check official airport Wi-Fi informationSIM card or mobile service
Arrange a way to receive messages
Mobile-service retailers may be available in the T2 arrivals area, but locations and operating times can change. Check the official airport facilities information before relying on an airport purchase. Where practical, arrange an eSIM before travel.
Check airport facilities and servicesGuaranteed Pickup Coordination
We’ll Make Sure You’re Picked Up.
Flight delays, long immigration queues and delayed baggage can disrupt the original pickup plan. We will continue supporting you until you have met your chauffeur.
LimoStar will keep coordinating your pickup. If the original chauffeur can no longer remain at the airport, we will arrange another suitable chauffeur to collect you.
If you have not yet met your chauffeur, stay inside the terminal and keep your phone available. Check your messages and follow the latest meeting instructions from your chauffeur or the LimoStar team. Please contact us before moving to another meeting point or leaving the terminal.
Stay inside the terminal. Keep your phone available. We’ll make sure you’re picked up.
Our responsibility continues until you arrive safely at your destination.
The service continues after the meeting
Professional Service from Terminal to Destination
A successful airport transfer depends on more than the vehicle. It requires a prepared chauffeur, clear communication, careful luggage handling and calm, safe driving.
Professionally Presented Chauffeur
Your chauffeur arrives prepared with the booking details and meeting instructions.
Clean Mercedes Vehicle
Vehicles are cleaned and prepared for the confirmed passenger and luggage requirements.
Luggage Care
At the vehicle, the chauffeur assists with loading and arranges luggage carefully before departure.
Complimentary Bottled Water
Bottled water is available in the vehicle for passengers after the flight.
Complimentary Onboard Wi-Fi
Wi-Fi is available in designated LimoStar vehicles. Tell us before booking if onboard Wi-Fi is essential.
Safe, Considerate Driving
The transfer is completed calmly and professionally through to safe arrival at the destination.
Passengers and luggage must fit together
Choose the Right Vehicle for Passengers and Luggage
Passenger capacity alone does not confirm that checked bags, carry-ons, prams, child seats or equipment will fit. Provide accurate information so the correct vehicle can be assigned.
Mercedes V-Class
Private cabin comfort for smaller groups
Suitable for business travellers, families and smaller groups requiring a private cabin and flexible seating. Passenger numbers and the complete luggage list are reviewed together before the vehicle is confirmed.
View the V-Class guide
Mercedes Sprinter
Up to 14 passengers, with trailer capacity for luggage
Our Mercedes Sprinter can carry up to 14 passengers. For airport groups travelling with a high volume of luggage, an enclosed luggage trailer can be arranged so the group and bags can travel together.
View the Sprinter guide
Child seats and oversize items
Tell us what must travel with you
Request child seats before travel. Declare prams, wheelchairs, golf bags, bicycles, trade-show equipment and oversize cases before confirmation. Plan a family airport transfer
Popular connections
Popular Melbourne Airport Transfer Routes
Use a route page for location-specific planning, then submit the exact address, flight, passenger and luggage details.
Melbourne Airport to Melbourne CBD
View CBD transfersMelbourne Airport to Geelong
View Geelong transfersWerribee, Point Cook and Williams Landing
View western suburbs transfersAvalon Airport Transfers
View Avalon transfersPrivate aviation
Private Jet and FBO Transfers
In addition to scheduled airline transfers, LimoStar provides pre-arranged chauffeur pickups for private aviation passengers at Melbourne Airport and Essendon Fields Airport.
At Essendon Fields, transfers can be arranged from facilities including ExecuJet Melbourne, Platinum Business Aviation Centre, Australian Corporate Jet Centre and Shortstop Jet Charter. Please provide the exact FBO, operator and hangar rather than only “Essendon Airport”.
The meeting point may be inside the FBO lounge, at a nominated landside entrance or, where authorised by the aircraft operator, at an approved airside handover point. We will coordinate the final arrangements with the passenger, flight organiser or ground-handling contact.
For international arrivals, please confirm where Customs, Immigration and Quarantine clearance will take place. If the aircraft, FBO, hangar or arrival time changes, send us the updated details as early as possible so the chauffeur can be repositioned.
Answers before you travel
Melbourne Airport Transfer FAQ
Is terminal Meet & Greet included with a Melbourne Airport pickup?
For suitable standard pre-booked arrival services, the chauffeur meets the passenger inside the terminal arrivals area with the passenger or booking name displayed. For international arrivals, continue into the public T2 Arrivals Hall and look right towards the Information Desk, currency exchange and Hudsons. Final booking instructions take priority.
Will the chauffeur help with luggage?
Yes. After meeting the passenger, the chauffeur assists with luggage and guides the passenger to the vehicle. Bags are loaded and arranged at the vehicle before departure.
What happens if my flight is delayed?
Provide the correct flight number when booking. LimoStar uses the available flight information to help plan the pickup and continues coordinating when the arrival time changes.
What if immigration, customs or baggage collection takes much longer than expected?
Remain inside the terminal, keep your phone available and contact LimoStar. If the originally assigned chauffeur can no longer remain, another chauffeur may be arranged so the pickup can still be completed.
How much complimentary waiting time is included?
Domestic arrivals include 30 minutes. International arrivals include 60 minutes. Additional waiting or reassignment may affect the final charge after the included period.
What should I do if I cannot find my chauffeur?
Do not leave the terminal without contacting LimoStar. Check SMS, calls, WhatsApp and email, connect to airport Wi-Fi if necessary and follow the latest instructions sent for the booking.
Is Wi-Fi available at Melbourne Airport and in the vehicle?
Complimentary airport Wi-Fi is available in enabled Melbourne Airport terminal areas. LimoStar also provides onboard Wi-Fi in designated service vehicles. Tell us before booking if in-vehicle Wi-Fi is essential.
Can I buy a SIM card at Melbourne Airport?
Mobile-service retailers may be available in the airport arrivals area, but locations and opening times can change. Check the official Melbourne Airport facilities information before travel or consider arranging an eSIM before departure.
Can child seats be arranged?
Yes. Request child seats before travel and provide each child’s age and the seat requirement so availability can be confirmed.
Are Sprinter group pickups handled in the same way?
Not always. Airport operating rules may require the Sprinter driver to remain with the vehicle, so a separate terminal Meet & Greet person may be required and quoted.
Your airport journey
Book a Fully Managed Melbourne Airport Transfer
Send your flight, passenger, luggage and destination details. LimoStar will confirm the vehicle, meeting arrangements and quoted fare before travel.
From terminal Meet & Greet to safe arrival at your destination, your journey remains in professional hands.